Papertrail vs Request Metrics

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Papertrail

See full pricing history

USD · US · source: www.papertrail.com

Plan	Pricing	Charged by	Offer type
Log Observability Highlighted	USD 5 per GB Starts at: $5.00 Per GB per month*	Usage · Per GB per month	Standalone · Usage based

Request Metrics

See full pricing history

USD · US · source: requestmetrics.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month	Flat · per month	Standalone · Free
Essentials	USD 37 monthly · USD 34 / month with annual commitment $37/month or $34/month billed annually	Flat · per month	Standalone · Fixed
Professional Highlighted	USD 96 monthly · USD 88 / month with annual commitment $96/month or $88/month billed annually	Flat · per month	Standalone · Fixed
Custom	Contact sales Flexible custom pricing	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Papertrail

Log Observability

Highlights Intuitive Web-based log viewer: Included
Highlights Team-wide groups & searches: Included
Highlights Unlimited systems & users: Included
Highlights Encrypted logging: Included
Highlights Long-term archive: Included
Highlights REST API: Included
Highlights Search alerts: Included

Request Metrics

Free

Plan card Users: 1

Included
Plan card Websites: 1

Included
Plan card Retention: 24 hours

Included

Essentials

Plan card Unlimited users: Included
Plan card Websites: 3+

Included
Plan card Retention: 30 days

Included

Professional

Plan card Websites: 10+

Included
Plan card Retention: 90 days

Included
Plan card Error monitoring: Included

Custom

Plan card Dedicated support: Included
Plan card Staff training: Included
Plan card Custom traffic capacity: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Papertrail

September 21, 2026
Official pricing page
- Log Observability: USD 5 per GB
August 27, 2026
Official pricing page
- Log Observability: USD 5 monthly

Request Metrics

August 27, 2026
Official pricing page
- Free: Free
- Essentials: USD 37 monthly · USD 34 / month with annual commitment
- Professional: USD 96 monthly · USD 88 / month with annual commitment
- Custom: Contact sales