OpenReplay vs Userback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

OpenReplay

See full pricing history

USD · US · source: openreplay.com

Plan	Pricing	Charged by	Offer type
Open-Source	Free Free	Flat · published offer	Standalone · Free
Dedicated	USD 199 monthly Starting from $199/mo; billed hourly at $0.276/hr	Usage · starting monthly estimate; billed hourly	Standalone · Starting at
Enterprise	Contact sales Custom	Flat · published offer	Standalone · Contact sales

Userback

See full pricing history

USD · US · source: userback.io

Plan	Pricing	Charged by	Offer type
Free Forever	Free Free forever	Flat · per month	Standalone · Free
Team	USD 39 monthly · USD 29 / month with annual commitment $39/month or $29/month billed annually	Flat · per month	Standalone · Fixed
Business	USD 99 monthly · USD 79 / month with annual commitment $99/month or $79/month billed annually	Flat · per month	Standalone · Fixed
Business Plus	USD 199 monthly · USD 159 / month with annual commitment $199/month or $159/month billed annually	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Talk to sales	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

OpenReplay

Open-Source

Plan card Self-hosted deployment: 0

Limited
Plan card Session replay: 1

Limited
Plan card Developer tools: 2

Limited

Dedicated

Plan card Managed dedicated VM: 0

Limited
Plan card Unlimited users and recordings: 1

Limited
Plan card Data residency: 50 regions

Limited

Enterprise

Plan card On-premises deployment: 0

Limited
Plan card SAML and SCIM: 1

Limited
Plan card Dedicated support: 2

Limited

Userback

Free Forever

Plan card 2 feedback projects: Included
Plan card 2 seats: Included
Plan card Unlimited feedback collection: Included
Plan card 7-day feedback availability: Included

Team

Plan card 5 feedback projects: Included
Plan card 5 seats: Included
Plan card Unlimited feedback availability: Included
Plan card Feedback-management tools: Included

Business

Plan card 25 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Session replay with feedback: Included
Plan card User surveys: Included

Business Plus

Plan card 50 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Mobile SDK: Included
Plan card Advanced privacy controls: Included

Enterprise

Plan card Unlimited projects: Included
Plan card Single sign-on: Included
Plan card Priority support: Included
Plan card Custom terms: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

OpenReplay

August 27, 2026
Official pricing page
- Open-Source: Free
- Dedicated: USD 199 monthly
- Enterprise: Contact sales

Userback

August 27, 2026
Official pricing page
- Free Forever: Free
- Team: USD 39 monthly · USD 29 / month with annual commitment
- Business: USD 99 monthly · USD 79 / month with annual commitment
- Business Plus: USD 199 monthly · USD 159 / month with annual commitment
- Enterprise: Contact sales