Keela vs Shopmonkey: pricing, plans, and features

Plan	Pricing	Charged by	Offer type
Up to 1000 Contacts — default	USD 160 monthly · USD 134 / month with annual commitment Plans starting from $134 /month	Flat · per month	Standalone · Starting at

Plan	Pricing	Charged by	Offer type
Basic — default	USD 239 monthly · USD 215 / month with annual commitment $215 / mo.	Flat · per month	Standalone · Fixed
Clever — default	USD 399 monthly · USD 359 / month with annual commitment $359 / mo.	Flat · per month	Standalone · Fixed

Keela

Up to 1000 Contacts — default

Highlights Unlimited Online Training: Included
Highlights Donor & Volunteer Management: Included
Highlights Email Marketing: Included
Highlights Unlimited Email Support: Included
Highlights Reporting & Analytics: Included
Highlights No Transaction Fees: Included
Highlights Membership Management: Included
Highlights Project Management: Included
Highlights CRM: Included
Highlights Automatic Receipts: Included
Highlights Integrations: Included
Highlights Unlimited Number of Emails: Included
Highlights Unlimited Email Templates: Included
Highlights Local Data Server/Storage: Included
Highlights Unlimited Donation Forms: Included
Highlights Compliant Tax Receipts: Included
Highlights Anti-Spam Compliance: Included

Shopmonkey

Basic — default

Workflow & Operations User Licenses: 3

Included
Workflow & Operations Dark Mode: Included
Workflow & Operations Mobile App for iOS/Android: Included
Workflow & Operations VIN Decode: Included
Workflow & Operations Vehicle Lookup: Included
Workflow & Operations User Permissions & Roles: Included
Workflow & Operations Sign In With Google: Included
Workflow & Operations Customer Credits: Included
Workflow & Operations 2 Digital Vehicle Inspection Templates: Included
Shop Communication Centralized Customer Communication: Included
Shop Communication Unlimited 2-Way SMS and Email: Included
Shop Communication Message Templates: Included
Shop Communication Built-In Phone Number: Included
Shop Communication Internal Notes w/ @ Mentions: Included
Shop Communication Call Forwarding: Included
CRM Basics Customer & Vehicle Profiles: Included
CRM Basics Calendar Appointments: Included
CRM Basics Automated Appointment Reminders: Included
CRM Basics Recurring Appointments: Included
CRM Basics Digital Authorizations: Included
CRM Basics E-Signatures: Included
CRM Basics Work Request Form: Included
Parts & Labor Parts Lookup & Ordering: Included
Parts & Labor ALLDATA Integration: Included
Parts & Labor CARFAX Integration: Included
Parts & Labor PartsTech: Included
Parts & Labor RepairLink: Included
Parts & Labor Nexpart: Included
Payments In-Person Payments: Included
Payments Cash Tracking & Customer Credits: Included
Payments Works with Apple Pay & Google Pay: Included
Payments Online Payments: Included
Payments Buy Now, Pay Later: Included
Payments Bulk Invoice Statements: Included
Payments Fraud Prevention/Dispute Management: Included
Reporting Access to 30+ Built-In Reports: Included
Reporting Favorite & Saved Reports: Included
Reporting Sales & Profitability Reports: Included
Reporting Estimate, Invoice & ARO Reports: Included
Reporting Service Writer & Technician Reports: Included
Reporting Payments & Commission Reports: Included
Reporting Deferred Services & Customer Reports: Included
Reporting Digital Vehicle Inspection Reports: Included
Support & Onboarding Data Migration Assistance: Included
Support & Onboarding Webinars: Included
Support & Onboarding Live Chat Support: Included
Support & Onboarding Email Support: Included
Support & Onboarding Phone Support: Included

Clever — default

Workflow & Operations User Licenses: 4

Included
Workflow & Operations Customizable Workflow: Included
Workflow & Operations Purchase Orders: Included
Workflow & Operations Time Clock Tracking: Included
Workflow & Operations Inventory Management: Included
Workflow & Operations Bulk Inventory Adjustments: Included
Workflow & Operations Coupons Manager: Excluded
Workflow & Operations Unlimited Digital Vehicle Inspections: Included
Parts & Labor MOTOR Parts & Labor: Included
Parts & Labor QuickBooks Online Integration: Included
Parts & Labor QuickBooks Desktop Integration: Limited

Keela vs Shopmonkey

Keela

Shopmonkey

What each plan includes

Keela

Up to 1000 Contacts — default

Shopmonkey

Basic — default

Clever — default

How their prices changed

Keela

Shopmonkey