Jitbit Helpdesk vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly · USD 24.92 / month with annual commitment $29 /month $24.92/mo annual	Seat · agent	Standalone · Fixed
Startup	USD 69 monthly · USD 58.25 / month with annual commitment $69 /month $58.25/mo annual	Seat · agents	Standalone · Fixed
Company Highlighted	USD 129 monthly · USD 108.25 / month with annual commitment $129 /month $108.25/mo annual	Seat · agents	Standalone · Fixed
Enterprise	USD 249 monthly · USD 208.25 / month with annual commitment $249 /month 9 agents, $29 extra $208.25/mo annual	Seat · agents	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jitbit Helpdesk

Freelancer

Highlights Agents: 1

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights Agents: 4

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included

Company

Highlights Agents: 7

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Agents: 9

Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Unlimited AI credits: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Jitbit Helpdesk

September 21, 2026
Official pricing page
- Freelancer: USD 29 monthly · USD 24.92 / month with annual commitment
- Startup: USD 69 monthly · USD 58.25 / month with annual commitment
- Company: USD 129 monthly · USD 108.25 / month with annual commitment
- Enterprise: USD 249 monthly · USD 208.25 / month with annual commitment
August 27, 2026
Official pricing page
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly

Zoho Desk

August 27, 2026
Official pricing page
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment