HelpShelf vs ThoughtFarmer

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

ThoughtFarmer

See full pricing history

USD · US · source: www.thoughtfarmer.com

Plan	Pricing	Charged by	Offer type
50–99 users	USD 12 monthly $12/user/month for 50 to 99 users	Seat · per user per month	Standalone · Fixed
100–199 users	USD 10 monthly $10/user/month for 100 to 199 users	Seat · per user per month	Standalone · Fixed
200–499 users Highlighted	USD 7 monthly $7/user/month for 200 to 499 users	Seat · per user per month	Standalone · Fixed
500–999 users	USD 6 monthly $6/user/month for 500 to 999 users	Seat · per user per month	Standalone · Fixed
1,000+ users	Contact sales Contact us	Flat · enterprise license	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

ThoughtFarmer

50–99 users

Plan card 50 to 99 users: Included
Plan card Knowledge management: Included
Plan card Search and navigation: Included
Plan card All platform features: Included

100–199 users

Plan card 100 to 199 users: Included
Plan card Internal knowledge: Included
Plan card Cloud integrations: Included
Plan card Award-winning support: Included

200–499 users

Plan card 200 to 499 users: Included
Plan card Knowledge publishing: Included
Plan card Company navigation: Included
Plan card Collaboration: Included

500–999 users

Plan card 500 to 999 users: Included
Plan card Intranet content: Included
Plan card Knowledge discovery: Included
Plan card Full feature set: Included

1,000+ users

Plan card 1,000 or more users: Included
Plan card Enterprise license: Included
Plan card Large-scale intranet: Included
Plan card Enterprise support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly

ThoughtFarmer

August 27, 2026 Source
- 50–99 users: USD 12 monthly
- 100–199 users: USD 10 monthly
- 200–499 users: USD 7 monthly
- 500–999 users: USD 6 monthly
- 1,000+ users: Contact sales