HelpShelf vs ScreenSteps

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

ScreenSteps

See full pricing history

USD · US · source: www.screensteps.com

Plan	Pricing	Charged by	Offer type
Operations Standard	USD 500 / month with annual commitment Starting at $6,000/year	Flat · starting per month billed annually	Standalone · Starting at
Operations AI Highlighted	USD 750 / month with annual commitment Starting at $9,000/year	Flat · starting per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

ScreenSteps

Operations Standard

Plan card Procedures and articles: Included
Plan card Decision trees: Included
Plan card Checklists: Included
Plan card Change notifications: Included

Operations AI

Plan card AI knowledge capture: Included
Plan card AI content optimization: Included
Plan card AI Smart Search: Included
Plan card ScreenSteps Sidekick: Included

Enterprise

Plan card Advanced governance: Included
Plan card Enterprise identity management: Included
Plan card Custom AI prompts: Included
Plan card 5 custom domains: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly

ScreenSteps

August 27, 2026 Source
- Operations Standard: USD 500 / month with annual commitment
- Operations AI: USD 750 / month with annual commitment
- Enterprise: Contact sales