Heap vs SegMetrics

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Heap

See full pricing history

USD · US · source: www.heap.io

Plan	Pricing	Charged by	Offer type
Free — Free	Free	Flat	Standalone · Free
Growth — Growth	Contact sales Sign up and install the free snippet to get an estimate!	Flat · Sign up and install the free snippet to get an estimate!	Standalone · Contact sales
Pro — Pro	Contact sales Custom Session Pricing	Flat · Custom Session Pricing	Standalone · Contact sales
Premier — Premier	Contact sales Custom Session Pricing	Flat · Custom Session Pricing	Standalone · Contact sales

SegMetrics

See full pricing history

USD · US · source: segmetrics.io

Plan	Pricing	Charged by	Offer type
Launch	USD 57 monthly $57/month	Flat · published subscription	Standalone · Fixed
Grow	USD 197 monthly $197/month	Flat · published subscription	Standalone · Fixed
Scale Highlighted	USD 397 monthly $397/month	Flat · published subscription	Standalone · Fixed
Enterprise	Contact sales For companies over $10M/year in revenue	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Heap

Free — Free

Highlights Core analytics charts: Included
Highlights Unlimited enrichment sources: Included
Highlights Guides integrations: Included
Highlights 6 months data history: Included
Highlights SSO: Included
Highlights Up to 10k monthly sessions: 10k monthly sessions

Included

Growth — Growth

Highlights All features in Free: Included
Highlights Sense Contentsquare’s AI : AI Powered Assistant: Included
Highlights Unlimited users & reports: Included
Highlights Chart customization: Included
Highlights CSV exports: Included
Highlights 12 months data history: Included
Highlights Email support: Included

Pro — Pro

Highlights All features in Growth: Included
Highlights Account analytics: Included
Highlights Engagement matrix: Included
Highlights Report alerts: Included
Highlights Session Replay as add-on: Excluded
Highlights Standard support: Included

Premier — Premier

Highlights All features in Pro: Included
Highlights Data warehouse integration: Included
Highlights Behavioral targeting: Included
Highlights Session Replay as add-on: Excluded
Highlights Unlimited projects: Included
Highlights Advanced user permissions: Included
Highlights Dedicated CSM: Included
Highlights Standard support: Included
Highlights Region specific storage: Included

SegMetrics

Launch

Official plan card Full-funnel analytics: Included
Official plan card Integrations: 100+

Limited
Official plan card Users: Unlimited

Limited

Grow

Official plan card Advanced reporting: Included
Official plan card Advanced segmentation: Included
Official plan card One-to-one onboarding: Included

Scale

Official plan card Advanced data APIs: Included
Official plan card Custom dashboards: Unlimited

Limited
Official plan card Dedicated account manager: Included

Enterprise

Official plan card Analytics and reporting: Enterprise

Limited
Official plan card Support: Enterprise

Limited
Official plan card Capacity: Custom

Limited

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Heap

August 27, 2026 Source
- Free — Free: Free
- Growth — Growth: Contact sales
- Pro — Pro: Contact sales
- Premier — Premier: Contact sales

SegMetrics

August 27, 2026 Source
- Launch: USD 57 monthly
- Grow: USD 197 monthly
- Scale: USD 397 monthly
- Enterprise: Contact sales