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FuseDesk vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

INR · US · source: www.zoho.com

Plan Pricing Charged by Offer type
Free
Free

Free forever with three user licenses

Flat · per month Standalone · Free
Express
INR 420 / month with annual commitment

₹420/user/month billed annually

Seat · per user or agent Standalone · Fixed
Standard
INR 800 / month with annual commitment

₹800/user/month billed annually

Seat · per user or agent Standalone · Fixed
Professional
INR 1400 / month with annual commitment

₹1,400/user/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
INR 2400 / month with annual commitment

₹2,400/user/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

Zoho Desk

Free

Plan card

3 user licenses

Included

Plan card

Email ticketing

Included

Plan card

Customer contacts and accounts

Included

Express

Plan card

Email support channels

Included

Plan card

Social media support

Included

Plan card

Contacts and accounts

Included

Standard

Plan card

Everything in Express

Included

Plan card

Business messaging

Included

Plan card

Live chat widget

Included

Professional

Plan card

Everything in Standard

Included

Plan card

Telephony

Included

Plan card

Advanced dashboards

Included

Enterprise

Plan card

Everything in Professional

Included

Plan card

Live chat with Zoho SalesIQ

Included

Plan card

Enterprise controls

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

  1. Source
    • Free: Free
    • Lite: USD 49 monthly

Zoho Desk

  1. Source
    • Free: Free
    • Express: INR 420 / month with annual commitment
    • Standard: INR 800 / month with annual commitment
    • Professional: INR 1400 / month with annual commitment
    • Enterprise: INR 2400 / month with annual commitment