FuseDesk vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

FuseDesk

See full pricing history

USD · US · source: www.fusedesk.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/	Flat	Standalone · Free
Lite	USD 49 monthly Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite	Seat · /seat/mo	Standalone · Fixed

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan	Pricing	Charged by	Offer type
Free	Free €0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights CRM Integration: Included
Highlights 3x Automations: Included
Highlights Key Reporting: Included
Highlights LoginSync: Included
Highlights TemplateSync: Included
Highlights Case Transfers: Included
Highlights Templates + Snippets: Included
Highlights Live Chat: Included
Highlights 100 Free Cases: Included

Lite

Highlights Everything in Free: Included
Highlights 3x Automations: Included
Highlights Multiple Chat Widgets: Included
Highlights UNLIMITED Cases: Included
Highlights UNLIMITED Chats: Included
Highlights UNLIMITED Case Tags: Included

Screendesk

Free

Highlights Unlimited agents: Included
Highlights 10 recordings & bug reports per month: Included
Highlights 10 min recording duration: Included
Highlights 30 days retention: Included
Highlights Video Library: Included
Highlights Helpdesk integrations: Included
Highlights Standard support: Included
Highlights Everything in Free: Included
Highlights Unlimited recordings & bug reports: Included
Highlights Unlimited retention: Included
Highlights Remove Screendesk branding: Included
Highlights Private Folders: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

August 27, 2026 Source
- Free: Free
- Lite: USD 49 monthly

Screendesk

August 27, 2026 Source
- Free: Free