Skip to content

FuseDesk vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

Jitbit Helpdesk

USD · US · source: www.jitbit.com

Plan Pricing Charged by Offer type
Freelancer
USD 29 monthly

$29 /month

Flat · /month Standalone · Fixed
Startup
USD 69 monthly

$69 /month

Flat · /month Standalone · Fixed
Company
USD 129 monthly

$129 /month

Flat · /month Standalone · Fixed
Enterprise
USD 249 monthly

$249 /month

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

Jitbit Helpdesk

Freelancer

Highlights

1 agent

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Startup

Highlights

4 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Company

Highlights

7 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Enterprise

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Highlights

Expedited support

Included

Highlights

HIPAA compliance, BAA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

  1. Source
    • Free: Free
    • Lite: USD 49 monthly

Jitbit Helpdesk

  1. Source
    • Freelancer: USD 29 monthly
    • Startup: USD 69 monthly
    • Company: USD 129 monthly
    • Enterprise: USD 249 monthly