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Fullstory vs Userback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fullstory.com

Plan Pricing Charged by Offer type
Free
Free

Completely free plan

Usage · per tracked usage allowance Standalone · Free
Business
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales
Advanced
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales
Enterprise
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales

USD · US · source: userback.io

Plan Pricing Charged by Offer type
Free Forever
Free

Free forever

Flat · per month Standalone · Free
Team
USD 39 monthly · USD 29 / month with annual commitment

$39/month or $29/month billed annually

Flat · per month Standalone · Fixed
Business
USD 99 monthly · USD 79 / month with annual commitment

$99/month or $79/month billed annually

Flat · per month Standalone · Fixed
Business Plus
USD 199 monthly · USD 159 / month with annual commitment

$199/month or $159/month billed annually

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Talk to sales

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fullstory

Free

Plan card

30,000 monthly sessions

Included

Plan card

12 months analytics retention

Included

Plan card

Session replay

Included

Plan card

Up to 10 users

Included

Business

Plan card

Product analytics

Included

Plan card

Qualitative insights

Included

Plan card

Session replay

Included

Plan card

Heatmaps

Included

Advanced

Plan card

Trend discovery

Included

Plan card

Funnels

Included

Plan card

Journey analysis

Included

Plan card

Advanced collaboration

Included

Enterprise

Plan card

Predictive modeling

Included

Plan card

Data activation

Included

Plan card

Enterprise access controls

Included

Plan card

Advanced data workflows

Included

Userback

Free Forever

Plan card

2 feedback projects

Included

Plan card

2 seats

Included

Plan card

Unlimited feedback collection

Included

Plan card

7-day feedback availability

Included

Team

Plan card

5 feedback projects

Included

Plan card

5 seats

Included

Plan card

Unlimited feedback availability

Included

Plan card

Feedback-management tools

Included

Business

Plan card

25 feedback projects

Included

Plan card

Unlimited seats

Included

Plan card

Session replay with feedback

Included

Plan card

User surveys

Included

Business Plus

Plan card

50 feedback projects

Included

Plan card

Unlimited seats

Included

Plan card

Mobile SDK

Included

Plan card

Advanced privacy controls

Included

Enterprise

Plan card

Unlimited projects

Included

Plan card

Single sign-on

Included

Plan card

Priority support

Included

Plan card

Custom terms

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fullstory

  1. Source
    • Free: Free
    • Business: Contact sales
    • Advanced: Contact sales
    • Enterprise: Contact sales

Userback

  1. Source
    • Free Forever: Free
    • Team: USD 39 monthly · USD 29 / month with annual commitment
    • Business: USD 99 monthly · USD 79 / month with annual commitment
    • Business Plus: USD 199 monthly · USD 159 / month with annual commitment
    • Enterprise: Contact sales