Freshsales vs SugarAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshsales

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Growth	USD 9 / month with annual commitment $9/user/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Highlighted	USD 39 / month with annual commitment $39/user/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise	USD 59 / month with annual commitment $59/user/month billed annually	Seat · per user per month	Standalone · Fixed

SugarAI

See full pricing history

USD · US · source: sugarai.com

Plan	Pricing	Charged by	Offer type
Standard	USD 59 / month with annual commitment Standard — $59 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed
Advanced Highlighted	USD 85 / month with annual commitment Advanced — $85 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed
Premier	USD 135 / month with annual commitment Premier — $135 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshsales

Growth

Official plan card Deal pipelines: Included
Official plan card Email, chat, and phone: Included
Official plan card Basic workflows: Included

Pro

Official plan card Contact scoring: Included
Official plan card Sales sequences: Included
Official plan card Territory management: Included

Enterprise

Official plan card Forecasting insights: Included
Official plan card Custom modules: Included
Official plan card Sandbox and audit logs: Included

SugarAI

Standard

Plan card Accounts and contact management: Included
Plan card Lead and opportunity management: Included
Plan card Quote management: Included
Plan card Activity management: Included
Plan card Pipeline management: Included
Plan card Business process management: Included
Plan card Reporting and analytics: Included
Plan card Mobility: Included
Plan card Basic support: Included
Plan card Mail and calendar integration: Included

Advanced

Plan card Everything in Standard: Included
Plan card Mail and calendar integration: Included
Plan card Case management: Included
Plan card Bug tracking: Included
Plan card Standard support: Included
Plan card Sugar Intelligence: Included
Plan card Sugar Predict: Included
Plan card Smart Guides: Included

Premier

Plan card Everything in Advanced: Included
Plan card Geo mapping: Included
Plan card Discover: Included
Plan card File managed storage: 2x

Included
Plan card Data managed storage: 2x

Included
Plan card Enhanced support: Included
Plan card LinkedIn connector: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Freshsales

August 27, 2026
Official pricing page
- Growth: USD 9 / month with annual commitment
- Pro: USD 39 / month with annual commitment
- Enterprise: USD 59 / month with annual commitment

SugarAI

August 29, 2026
Official pricing page
- Standard: USD 59 / month with annual commitment
- Advanced: USD 85 / month with annual commitment
- Premier: USD 135 / month with annual commitment