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Exceptionless vs Rootly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Exceptionless

USD · US · source: exceptionless.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Small
USD 15 monthly

$15/month

Flat · per month Standalone · Fixed
Medium Highlighted
USD 49 monthly

$49/month

Flat · per month Standalone · Fixed
Large
USD 99 monthly

$99/month

Flat · per month Standalone · Fixed
Extra Large
USD 199 monthly

$199/month

Flat · per month Standalone · Fixed
Enterprise
USD 499 monthly

$499/month

Flat · per month Standalone · Fixed

USD · US · source: rootly.com

Plan Pricing Charged by Offer type
Incident Response Essentials
USD 20 monthly

$20/user/month

Seat · per user per month Standalone · Fixed
On-Call Essentials
USD 20 monthly

$20/user/month

Seat · per user per month Standalone · Fixed
Enterprise
Contact sales

Contact us

Flat · published subscription Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Exceptionless

Free

Plan card

Projects

1

Included

Plan card

Events

3,000/month

Included

Plan card

Retention

3 days

Included

Small

Plan card

Projects

5

Included

Plan card

Events

15,000/month

Included

Plan card

Retention

30 days

Included

Medium

Plan card

Projects

15

Included

Plan card

Events

75,000/month

Included

Plan card

Retention

90 days

Included

Large

Plan card

Unlimited projects and users

Included

Plan card

Events

250,000/month

Included

Plan card

Retention

180 days

Included

Extra Large

Plan card

Unlimited projects and users

Included

Plan card

Events

1 million/month

Included

Plan card

Retention

180 days

Included

Enterprise

Plan card

Unlimited projects and users

Included

Plan card

Events

3 million/month

Included

Plan card

Retention

180 days

Included

Rootly

Incident Response Essentials

Official plan card

Slack response and AI chat

Included

Official plan card

Retrospectives and status pages

Included

Official plan card

Advanced metrics and insights

Included

On-Call Essentials

Official plan card

Alert grouping and routes

Included

Official plan card

Schedules and escalation policies

Included

Official plan card

Live call routing

Included

Enterprise

Official plan card

Advanced access and workflows

Included

Official plan card

Unlimited schedules and escalations

Included

Official plan card

Priority 24/7 support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Exceptionless

  1. Source
    • Free: Free
    • Small: USD 15 monthly
    • Medium: USD 49 monthly
    • Large: USD 99 monthly
    • Extra Large: USD 199 monthly
    • Enterprise: USD 499 monthly

Rootly

  1. Source
    • Incident Response Essentials: USD 20 monthly
    • On-Call Essentials: USD 20 monthly
    • Enterprise: Contact sales