Docsie vs ScreenSteps

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Docsie

See full pricing history

USD · US · source: www.docsie.io

Plan	Pricing	Charged by	Offer type
Free	Free Free knowledge base — no strings attached. No credit card • No expiry date	Flat	Standalone · Free
Premium	USD 170 / month with annual commitment $170 /month Billed $2,040 annually	Flat · /month	Standalone · Fixed
Organization	USD 750 / month with annual commitment $750 /month Billed $9,000 annually	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Let's Talk Custom pricing & terms Contact Sales	Flat	Standalone · Contact sales

ScreenSteps

See full pricing history

USD · US · source: www.screensteps.com

Plan	Pricing	Charged by	Offer type
Operations Standard	USD 500 / month with annual commitment Starting at $6,000/year	Flat · starting per month billed annually	Standalone · Starting at
Operations AI Highlighted	USD 750 / month with annual commitment Starting at $9,000/year	Flat · starting per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Docsie

Free

Highlights Knowledge base with custom domain: Included
Highlights Search: Included
Highlights Versioning: Included
Highlights Unlimited viewers: Unlimited

Included
Highlights AI credits: 25,000

Included

Premium

Highlights AI credits: 300,000 / month

Included
Convert Video processing (Standard): ~10 hrs video-to-docs

Included
Convert Document and website ingestion: PDF, Word, PowerPoint + website ingestion

Included
Convert AI assistant: Included
Convert Compliance screening: Included
Manage Team members: 15

Included
Manage Sites: 3

Included
Team & Collaboration Workspaces: 1

Included
Manage Storage: 50GB

Included
Manage Version control: Included
Manage Templates: Included
Manage Translations: 80K

Included
Deliver Custom domains: 3

Included
Content & Storage Documentation portals: 3

Included
Deliver AI chatbot: Included
Deliver Semantic search: Included
Deliver Help desk: Included
Deliver In-app widget: Included
Security SAML/SSO: Excluded
Security JWT secured portals: Excluded
Security Dedicated hosting: Excluded
Support Support level: Priority Email

Included
Support SLA: Excluded

Organization

Highlights Everything in Premium: Included
Highlights AI credits: 2M

Included
Highlights Users: Up to 90

Included
Highlights Workspaces: 10

Included
Highlights SSO & granular permissions: Included
Highlights Translations & storage: 5× more

Included
Highlights Advanced analytics & automations: Included
Highlights Custom integrations & API access: Included
Highlights Faster support + priority onboarding: Included

Enterprise

Highlights Custom contracts & terms: Included
Team & Collaboration Team members: Unlimited

Included
Team & Collaboration Workspaces: Multiple

Included
AI Credits AI credits: Custom

Included
AI Credits Video processing (Standard): Custom

Included
Content & Storage Storage: Unlimited

Included
Content & Storage Documentation portals: Multiple

Included
Content & Storage Custom domains: Multiple

Included
Platform Features AI chatbot: Included
Platform Features Semantic search: Included
Platform Features In-app widget: Multiple

Included
Security SAML/SSO: Included
Security JWT secured portals: Included
Security Dedicated hosting: Included
Highlights Deployment options: Included
Highlights Model flexibility: Included
Support Support level: Dedicated Manager

Included
Support SLA: 99.9%

Included
Highlights White-labeling: Included

ScreenSteps

Operations Standard

Plan card Procedures and articles: Included
Plan card Decision trees: Included
Plan card Checklists: Included
Plan card Change notifications: Included

Operations AI

Plan card AI knowledge capture: Included
Plan card AI content optimization: Included
Plan card AI Smart Search: Included
Plan card ScreenSteps Sidekick: Included

Enterprise

Plan card Advanced governance: Included
Plan card Enterprise identity management: Included
Plan card Custom AI prompts: Included
Plan card 5 custom domains: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Docsie

September 21, 2026
Official pricing page
- Free: Free
- Premium: USD 170 / month with annual commitment
- Organization: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Premium: USD 170 monthly
- Organization: USD 750 monthly

ScreenSteps

August 27, 2026
Official pricing page
- Operations Standard: USD 500 / month with annual commitment
- Operations AI: USD 750 / month with annual commitment
- Enterprise: Contact sales