Docsie vs IcePanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Docsie

See full pricing history

USD · US · source: www.docsie.io

Plan	Pricing	Charged by	Offer type
Free	Free Free knowledge base — no strings attached. No credit card • No expiry date	Flat	Standalone · Free
Premium	USD 170 / month with annual commitment $170 /month Billed $2,040 annually	Flat · /month	Standalone · Fixed
Organization	USD 750 / month with annual commitment $750 /month Billed $9,000 annually	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Let's Talk Custom pricing & terms Contact Sales	Flat	Standalone · Contact sales

IcePanel

See full pricing history

USD · US · source: icepanel.io

Plan	Pricing	Charged by	Offer type
Free — 1-5 editors	Free $0	Seat · per editor/month	Standalone · Free
Growth — 1+ editors Highlighted	USD 40 monthly · USD 40 / month with annual commitment $40 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Scale — 20+ editors	USD 80 monthly · USD 80 / month with annual commitment $80 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Enterprise — 50+ editors	Contact sales Custom Billed annually	Seat · per editor/month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Docsie

Free

Highlights Knowledge base with custom domain: Included
Highlights Search: Included
Highlights Versioning: Included
Highlights Unlimited viewers: Unlimited

Included
Highlights AI credits: 25,000

Included

Premium

Highlights AI credits: 300,000 / month

Included
Convert Video processing (Standard): ~10 hrs video-to-docs

Included
Convert Document and website ingestion: PDF, Word, PowerPoint + website ingestion

Included
Convert AI assistant: Included
Convert Compliance screening: Included
Manage Team members: 15

Included
Manage Sites: 3

Included
Team & Collaboration Workspaces: 1

Included
Manage Storage: 50GB

Included
Manage Version control: Included
Manage Templates: Included
Manage Translations: 80K

Included
Deliver Custom domains: 3

Included
Content & Storage Documentation portals: 3

Included
Deliver AI chatbot: Included
Deliver Semantic search: Included
Deliver Help desk: Included
Deliver In-app widget: Included
Security SAML/SSO: Excluded
Security JWT secured portals: Excluded
Security Dedicated hosting: Excluded
Support Support level: Priority Email

Included
Support SLA: Excluded

Organization

Highlights Everything in Premium: Included
Highlights AI credits: 2M

Included
Highlights Users: Up to 90

Included
Highlights Workspaces: 10

Included
Highlights SSO & granular permissions: Included
Highlights Translations & storage: 5× more

Included
Highlights Advanced analytics & automations: Included
Highlights Custom integrations & API access: Included
Highlights Faster support + priority onboarding: Included

Enterprise

Highlights Custom contracts & terms: Included
Team & Collaboration Team members: Unlimited

Included
Team & Collaboration Workspaces: Multiple

Included
AI Credits AI credits: Custom

Included
AI Credits Video processing (Standard): Custom

Included
Content & Storage Storage: Unlimited

Included
Content & Storage Documentation portals: Multiple

Included
Content & Storage Custom domains: Multiple

Included
Platform Features AI chatbot: Included
Platform Features Semantic search: Included
Platform Features In-app widget: Multiple

Included
Security SAML/SSO: Included
Security JWT secured portals: Included
Security Dedicated hosting: Included
Highlights Deployment options: Included
Highlights Model flexibility: Included
Support Support level: Dedicated Manager

Included
Support SLA: 99.9%

Included
Highlights White-labeling: Included

IcePanel

Free — 1-5 editors

Collaboration Editors: 1-5

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Up to 100

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Terms Standard commercial terms: Included
Collaboration Real-time collaboration and updates: Included
Collaboration Share links & embeds: Included
Integrations API (read): Included
Integrations API (write): Included
Integrations Import API: Included
Integrations Export API: Included
Support Support channels: Included
Support Response time: Included

Growth — 1+ editors

Collaboration Editors: 1+

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Unlimited

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Modelling Domains for large models: Included
Modelling Draft future state designs: Included
Integrations Basic API usage: Included
Modelling Decision records: Included
Modelling Exports per object or domain: Included
Security and legal 1 single sign-on (SSO) domain: Included
Collaboration Protected share links: Included
Support Support channels: Included
Support Response time: Included

Scale — 20+ editors

Collaboration Editors: 20+

Included
Collaboration Viewers: Unlimited

Included
General Everything in Growth: Included
Terms Custom commercial terms: Included
Security and legal Audit logs: Included
Integrations Advanced API usage: Included
Integrations Webhooks: Included
Support Customer success program: Included
Support 4 training workshops: Included
Support Priority support: Included
Support Slack and Teams support: Included
Security and legal Unlimited SSO domains: Included
Security and legal Legal and security review: Included

Enterprise — 50+ editors

Collaboration Editors: 50+

Included
General Everything in Scale: Included
Terms Master service agreement: Included
Security and legal Custom data residency (GCP): Included
Security and legal Single-tenant environment: Included
Security and legal 48-hour notice for updates: Included
Security and legal IP/location allow & block: Included
Security and legal Custom domain: Included
Security and legal Customer encryption keys: Included
Support Bug escalation: Included
Support Bi-weekly meetings: Included
Security and legal Additional security options: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Docsie

September 21, 2026
Official pricing page
- Free: Free
- Premium: USD 170 / month with annual commitment
- Organization: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Premium: USD 170 monthly
- Organization: USD 750 monthly

IcePanel

August 27, 2026
Official pricing page
- Free — 1-5 editors: Free
- Growth — 1+ editors: USD 40 monthly · USD 40 / month with annual commitment
- Scale — 20+ editors: USD 80 monthly · USD 80 / month with annual commitment
- Enterprise — 50+ editors: Contact sales