Docsie vs HelpShelf

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Docsie

See full pricing history

USD · US · source: www.docsie.io

Plan	Pricing	Charged by	Offer type
Premium	USD 170 monthly Premium Documentation at scale — with AI credits included. $170 /month Billed $2,040 annually Subscribe Secure checkout • Free knowledge base included 300,000 AI credits / month See credit costs Convert — Turn raw content into docs ~10 hrs video-to-docs (Stand	Flat · per year	Standalone · Fixed
Organization	USD 750 monthly ementation partners, onboarding teams, and multi-client organizations $750 /month Billed $9,000 annually Subscribe Secure checkout • Free knowledge base included Everything in Premium, plus: 2M AI Credits ~66 hrs video (Standard) or ~16 hrs (Ultra) / month Up	Flat · per year	Standalone · Fixed

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Docsie

Premium

Plan card ~10 hrs video-to-docs (Standard quality): Included
Plan card PDF, Word, PowerPoint + website ingestion: Included
Plan card AI assistant • Compliance screening: Included
Plan card 15 members • 3 sites • 50GB: Included
Plan card Version control • Templates: Included
Plan card 80K translations (20+ languages): Included
Plan card 3 custom domains: Included
Plan card AI chatbot • Semantic search: Included
Plan card Help desk • In-app widget: Included

Organization

Plan card 2M AI Credits ~66 hrs video (Standard) or ~16 hrs (Ultra) / month: Included
Plan card Up to 90 users Full project teams: Included
Plan card 10 workspaces Multi-department or multi-client structure: Included
Plan card SSO & granular permissions Enterprise-grade access control: Included
Plan card 5× more translations & storage Built for global documentation teams: Included
Plan card Advanced analytics & automations Broken links, missing docs, translation gaps, version drift: Included
Plan card Custom integrations & API access: Included
Plan card Faster support + priority onboarding: Included

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Docsie

August 27, 2026 Source
- Premium: USD 170 monthly
- Organization: USD 750 monthly

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly