Dixa vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dixa

See full pricing history

EUR · US · source: www.dixa.com

Plan	Pricing	Charged by	Offer type
Growth	EUR 89 monthly € 89 /agent/mo	Seat · per agent/month	Standalone · Fixed
Ultimate	EUR 139 monthly € 139 /agent/mo	Seat · per agent/month	Standalone · Fixed
Prime	EUR 179 monthly € 179 /agent/mo	Seat · per agent/month	Standalone · Fixed

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly $29 /month	Flat · /month	Standalone · Fixed
Startup	USD 69 monthly $69 /month	Flat · /month	Standalone · Fixed
Company	USD 129 monthly $129 /month	Flat · /month	Standalone · Fixed
Enterprise	USD 249 monthly $249 /month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights Phone, email, forms, chat and social: Included
Highlights Knowledge base: Included
Highlights Intelligent routing: Included

Ultimate

Highlights External-data routing: Included
Highlights Knowledge-centered service: Included

Prime

Highlights SSO: Included
Highlights Advanced insights: Included
Highlights Custom user roles: Included

Jitbit Helpdesk

Freelancer

Highlights 1 agent: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights 4 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Company

Highlights 7 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

August 27, 2026 Source
- Growth: EUR 89 monthly
- Ultimate: EUR 139 monthly
- Prime: EUR 179 monthly

Jitbit Helpdesk

August 27, 2026 Source
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly