Dixa vs FuseDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dixa

See full pricing history

EUR · US · source: www.dixa.com

Plan	Pricing	Charged by	Offer type
Growth	EUR 89 monthly € 89 /agent/mo	Seat · per agent/month	Standalone · Fixed
Ultimate	EUR 139 monthly € 139 /agent/mo	Seat · per agent/month	Standalone · Fixed
Prime	EUR 179 monthly € 179 /agent/mo	Seat · per agent/month	Standalone · Fixed

FuseDesk

See full pricing history

USD · US · source: www.fusedesk.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/	Flat	Standalone · Free
Lite	USD 49 monthly Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite	Seat · /seat/mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights Phone, email, forms, chat and social: Included
Highlights Knowledge base: Included
Highlights Intelligent routing: Included

Ultimate

Highlights External-data routing: Included
Highlights Knowledge-centered service: Included

Prime

Highlights SSO: Included
Highlights Advanced insights: Included
Highlights Custom user roles: Included

FuseDesk

Free

Highlights CRM Integration: Included
Highlights 3x Automations: Included
Highlights Key Reporting: Included
Highlights LoginSync: Included
Highlights TemplateSync: Included
Highlights Case Transfers: Included
Highlights Templates + Snippets: Included
Highlights Live Chat: Included
Highlights 100 Free Cases: Included

Lite

Highlights Everything in Free: Included
Highlights 3x Automations: Included
Highlights Multiple Chat Widgets: Included
Highlights UNLIMITED Cases: Included
Highlights UNLIMITED Chats: Included
Highlights UNLIMITED Case Tags: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

August 27, 2026 Source
- Growth: EUR 89 monthly
- Ultimate: EUR 139 monthly
- Prime: EUR 179 monthly

FuseDesk

August 27, 2026 Source
- Free: Free
- Lite: USD 49 monthly