Crazy Egg vs Userback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Crazy Egg

See full pricing history

USD · US · source: www.crazyegg.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 / month with annual commitment $29 /mo *	Flat · /mo	Standalone · Fixed
Plus	USD 99 / month with annual commitment $99 /mo *	Flat · /mo	Standalone · Fixed
Pro Highlighted	USD 249 / month with annual commitment $249 /mo *	Flat · /mo	Standalone · Fixed
Enterprise	USD 599 / month with annual commitment $599 /mo *	Flat · /mo	Standalone · Fixed

Userback

See full pricing history

USD · US · source: userback.io

Plan	Pricing	Charged by	Offer type
Free Forever	Free Free forever	Flat · per month	Standalone · Free
Team	USD 39 monthly · USD 29 / month with annual commitment $39/month or $29/month billed annually	Flat · per month	Standalone · Fixed
Business	USD 99 monthly · USD 79 / month with annual commitment $99/month or $79/month billed annually	Flat · per month	Standalone · Fixed
Business Plus	USD 199 monthly · USD 159 / month with annual commitment $199/month or $159/month billed annually	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Talk to sales	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Crazy Egg

Starter

Highlights Tracked pageviews: 5,000/mo

Included
Highlights Heatmap Reports: 5

Included
Highlights Recordings: 50/mo

Included
Highlights Recordings storage: 6 months

Included
Highlights Website domains: Unlimited

Included
Highlights Team members: Unlimited

Included
Highlights Web Analytics: Unlimited

Included
Highlights Conversion Tracking & Funnel Reports: Unlimited

Included
Highlights Surveys & responses: Unlimited

Included
Highlights AI analysis for Heatmaps & Recordings: Included

Plus

Highlights Tracked pageviews: 150,000/mo

Included
Highlights Heatmap Reports: 75

Included
Highlights Recordings: 1,000/mo

Included
Highlights Recordings storage: 2 years

Included
Highlights Website domains: Unlimited

Included
Highlights Team members: Unlimited

Included
Highlights A/B Testing, CTAs & Error Tracking: Unlimited

Included
Highlights Web Analytics: Unlimited

Included
Highlights Conversion Tracking & Funnel Reports: Unlimited

Included
Highlights Surveys & responses: Unlimited

Included
Highlights AI analysis for Heatmaps & Recordings: Included
Highlights Target A/B Tests by device type: Included

Pro

Highlights Tracked pageviews: 500,000/mo

Included
Highlights Heatmap Reports: 100

Included
Highlights Recordings: 5,000/mo

Included
Highlights Recordings storage: 2 years

Included
Highlights Website domains: Unlimited

Included
Highlights Team members: Unlimited

Included
Highlights A/B Testing, CTAs & Error Tracking: Unlimited

Included
Highlights Web Analytics: Unlimited

Included
Highlights Conversion Tracking & Funnel Reports: Unlimited

Included
Highlights Surveys & responses: Unlimited

Included
Highlights AI analysis for Heatmaps & Recordings: Included
Highlights Target A/B Tests by device type, country, UTMs, conversions, and more: Included
Highlights Export Heatmaps & Recordings to AI: Included

Enterprise

Highlights Tracked pageviews: 1,000,000/mo

Included
Highlights Heatmap Reports: 200

Included
Highlights Recordings: 10,000/mo

Included
Highlights Recordings storage: 2 years

Included
Highlights Website domains: Unlimited

Included
Highlights Team members: Unlimited

Included
Highlights A/B Testing, CTAs & Error Tracking: Unlimited

Included
Highlights Web Analytics: Unlimited

Included
Highlights Conversion Tracking & Funnel Reports: Unlimited

Included
Highlights Surveys & responses: Unlimited

Included
Highlights AI analysis for Heatmaps & Recordings: Included
Highlights Target A/B Tests by all available audience segments: Included
Highlights Export Heatmaps & Recordings to AI: Included
Highlights SAML Single Sign On (SSO): Included

Userback

Free Forever

Plan card 2 feedback projects: Included
Plan card 2 seats: Included
Plan card Unlimited feedback collection: Included
Plan card 7-day feedback availability: Included

Team

Plan card 5 feedback projects: Included
Plan card 5 seats: Included
Plan card Unlimited feedback availability: Included
Plan card Feedback-management tools: Included

Business

Plan card 25 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Session replay with feedback: Included
Plan card User surveys: Included

Business Plus

Plan card 50 feedback projects: Included
Plan card Unlimited seats: Included
Plan card Mobile SDK: Included
Plan card Advanced privacy controls: Included

Enterprise

Plan card Unlimited projects: Included
Plan card Single sign-on: Included
Plan card Priority support: Included
Plan card Custom terms: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Crazy Egg

September 21, 2026
Official pricing page
- Starter: USD 29 / month with annual commitment
- Plus: USD 99 / month with annual commitment
- Pro: USD 249 / month with annual commitment
- Enterprise: USD 599 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free
- Starter: USD 29 / month with annual commitment
- Plus: USD 99 / month with annual commitment
- Pro: USD 249 / month with annual commitment
- Enterprise: USD 599 / month with annual commitment

Userback

August 27, 2026
Official pricing page
- Free Forever: Free
- Team: USD 39 monthly · USD 29 / month with annual commitment
- Business: USD 99 monthly · USD 79 / month with annual commitment
- Business Plus: USD 199 monthly · USD 159 / month with annual commitment
- Enterprise: Contact sales