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Comm100 vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly

$39 USD /agent/month

Seat · /agent/month Standalone · Fixed

Jitbit Helpdesk

USD · US · source: www.jitbit.com

Plan Pricing Charged by Offer type
Freelancer
USD 29 monthly

$29 /month

Flat · /month Standalone · Fixed
Startup
USD 69 monthly

$69 /month

Flat · /month Standalone · Fixed
Company
USD 129 monthly

$129 /month

Flat · /month Standalone · Fixed
Enterprise
USD 249 monthly

$249 /month

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

Included

Highlights

Basic reporting

Included

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Included

Highlights

Advanced reporting

Included

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Jitbit Helpdesk

Freelancer

Highlights

1 agent

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Startup

Highlights

4 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Company

Highlights

7 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Enterprise

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Highlights

Expedited support

Included

Highlights

HIPAA compliance, BAA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

  1. Source
    • Live Chat Startup: USD 39 monthly

Jitbit Helpdesk

  1. Source
    • Freelancer: USD 29 monthly
    • Startup: USD 69 monthly
    • Company: USD 129 monthly
    • Enterprise: USD 249 monthly