ClickHelp vs ScreenSteps

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ClickHelp

See full pricing history

USD · US · source: clickhelp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 194 / month with annual commitment 194 USD a month a year before tax 194 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Growth	USD 325 / month with annual commitment 325 USD a month a year before tax 325 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Professional	USD 640 / month with annual commitment 640 USD a month a year before tax 640 USD / year month — documentation platform	Flat · a month	Standalone · Fixed

ScreenSteps

See full pricing history

USD · US · source: www.screensteps.com

Plan	Pricing	Charged by	Offer type
Operations Standard	USD 500 / month with annual commitment Starting at $6,000/year	Flat · starting per month billed annually	Standalone · Starting at
Operations AI Highlighted	USD 750 / month with annual commitment Starting at $9,000/year	Flat · starting per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ClickHelp

Starter

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): 500

Limited
Core features Contributors (included in plan): 2

Included
Core features File storage (included in plan): 5 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Growth

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 5

Included
Core features File storage (included in plan): 15 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Professional

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 10

Included
Core features File storage (included in plan): 30 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Included
Add-ons REST API & MCP: Included
Add-ons Single Sign-On: Included
Add-ons Additional Documentation Site: Excluded

ScreenSteps

Operations Standard

Plan card Procedures and articles: Included
Plan card Decision trees: Included
Plan card Checklists: Included
Plan card Change notifications: Included

Operations AI

Plan card AI knowledge capture: Included
Plan card AI content optimization: Included
Plan card AI Smart Search: Included
Plan card ScreenSteps Sidekick: Included

Enterprise

Plan card Advanced governance: Included
Plan card Enterprise identity management: Included
Plan card Custom AI prompts: Included
Plan card 5 custom domains: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ClickHelp

September 21, 2026
Official pricing page
- Starter: USD 194 / month with annual commitment
- Growth: USD 325 / month with annual commitment
- Professional: USD 640 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 194 monthly
- Growth: USD 325 monthly
- Professional: USD 640 monthly

ScreenSteps

August 27, 2026
Official pricing page
- Operations Standard: USD 500 / month with annual commitment
- Operations AI: USD 750 / month with annual commitment
- Enterprise: Contact sales