ClickHelp vs IcePanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ClickHelp

See full pricing history

USD · US · source: clickhelp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 194 / month with annual commitment 194 USD a month a year before tax 194 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Growth	USD 325 / month with annual commitment 325 USD a month a year before tax 325 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Professional	USD 640 / month with annual commitment 640 USD a month a year before tax 640 USD / year month — documentation platform	Flat · a month	Standalone · Fixed

IcePanel

See full pricing history

USD · US · source: icepanel.io

Plan	Pricing	Charged by	Offer type
Free — 1-5 editors	Free $0	Seat · per editor/month	Standalone · Free
Growth — 1+ editors Highlighted	USD 40 monthly · USD 40 / month with annual commitment $40 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Scale — 20+ editors	USD 80 monthly · USD 80 / month with annual commitment $80 per editor/month Billed annually	Seat · per editor/month	Standalone · Fixed
Enterprise — 50+ editors	Contact sales Custom Billed annually	Seat · per editor/month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ClickHelp

Starter

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): 500

Limited
Core features Contributors (included in plan): 2

Included
Core features File storage (included in plan): 5 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Growth

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 5

Included
Core features File storage (included in plan): 15 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Professional

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 10

Included
Core features File storage (included in plan): 30 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Included
Add-ons REST API & MCP: Included
Add-ons Single Sign-On: Included
Add-ons Additional Documentation Site: Excluded

IcePanel

Free — 1-5 editors

Collaboration Editors: 1-5

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Up to 100

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Terms Standard commercial terms: Included
Collaboration Real-time collaboration and updates: Included
Collaboration Share links & embeds: Included
Integrations API (read): Included
Integrations API (write): Included
Integrations Import API: Included
Integrations Export API: Included
Support Support channels: Included
Support Response time: Included

Growth — 1+ editors

Collaboration Editors: 1+

Included
Collaboration Viewers: Unlimited

Included
Modelling Model objects: Unlimited

Included
Modelling Diagrams: Unlimited

Included
Modelling Tag groups: 2

Included
Modelling Flows per diagram: 1

Included
Modelling Domains for large models: Included
Modelling Draft future state designs: Included
Integrations Basic API usage: Included
Modelling Decision records: Included
Modelling Exports per object or domain: Included
Security and legal 1 single sign-on (SSO) domain: Included
Collaboration Protected share links: Included
Support Support channels: Included
Support Response time: Included

Scale — 20+ editors

Collaboration Editors: 20+

Included
Collaboration Viewers: Unlimited

Included
General Everything in Growth: Included
Terms Custom commercial terms: Included
Security and legal Audit logs: Included
Integrations Advanced API usage: Included
Integrations Webhooks: Included
Support Customer success program: Included
Support 4 training workshops: Included
Support Priority support: Included
Support Slack and Teams support: Included
Security and legal Unlimited SSO domains: Included
Security and legal Legal and security review: Included

Enterprise — 50+ editors

Collaboration Editors: 50+

Included
General Everything in Scale: Included
Terms Master service agreement: Included
Security and legal Custom data residency (GCP): Included
Security and legal Single-tenant environment: Included
Security and legal 48-hour notice for updates: Included
Security and legal IP/location allow & block: Included
Security and legal Custom domain: Included
Security and legal Customer encryption keys: Included
Support Bug escalation: Included
Support Bi-weekly meetings: Included
Security and legal Additional security options: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ClickHelp

September 21, 2026
Official pricing page
- Starter: USD 194 / month with annual commitment
- Growth: USD 325 / month with annual commitment
- Professional: USD 640 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 194 monthly
- Growth: USD 325 monthly
- Professional: USD 640 monthly

IcePanel

August 27, 2026
Official pricing page
- Free — 1-5 editors: Free
- Growth — 1+ editors: USD 40 monthly · USD 40 / month with annual commitment
- Scale — 20+ editors: USD 80 monthly · USD 80 / month with annual commitment
- Enterprise — 50+ editors: Contact sales