ClickHelp vs HelpShelf

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ClickHelp

See full pricing history

USD · US · source: clickhelp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 194 / month with annual commitment 194 USD a month a year before tax 194 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Growth	USD 325 / month with annual commitment 325 USD a month a year before tax 325 USD / year month — documentation platform	Flat · a month	Standalone · Fixed
Professional	USD 640 / month with annual commitment 640 USD a month a year before tax 640 USD / year month — documentation platform	Flat · a month	Standalone · Fixed

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ClickHelp

Starter

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): 500

Limited
Core features Contributors (included in plan): 2

Included
Core features File storage (included in plan): 5 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Growth

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 5

Included
Core features File storage (included in plan): 15 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Excluded
Add-ons REST API & MCP: Excluded
Add-ons Single Sign-On: Excluded
Add-ons Additional Documentation Site: Excluded

Professional

Core features Documentation sites: 1

Included
Core features Projects: Unlimited

Included
Core features Reader accounts: Unlimited

Included
Core features Topics (pages, articles): Unlimited

Included
Core features Contributors (included in plan): 10

Included
Core features File storage (included in plan): 30 GB

Included
Modules Workflow & Review: Included
Modules Permission Management: Included
Modules Reporting: Included
Modules API Documentation Tools: Included
Modules Branding: Included
Modules API & Extensibility: Included
Add-ons REST API & MCP: Included
Add-ons Single Sign-On: Included
Add-ons Additional Documentation Site: Excluded

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ClickHelp

September 21, 2026
Official pricing page
- Starter: USD 194 / month with annual commitment
- Growth: USD 325 / month with annual commitment
- Professional: USD 640 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 194 monthly
- Growth: USD 325 monthly
- Professional: USD 640 monthly

HelpShelf

August 27, 2026
Official pricing page
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly