Catchpoint vs Rootly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Catchpoint

See full pricing history

USD · US · source: www.catchpoint.com

Plan	Pricing	Charged by	Offer type
Customer Experience Quick Start	USD 833.33 / month with annual commitment Starts at $10,000/year for a 12-month base package	Flat · published subscription	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · published subscription	Standalone · Contact sales

Rootly

See full pricing history

USD · US · source: rootly.com

Plan	Pricing	Charged by	Offer type
Incident Response Essentials	USD 20 monthly $20/user/month	Seat · per user per month	Standalone · Fixed
On-Call Essentials	USD 20 monthly $20/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Contact us	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Catchpoint

Customer Experience Quick Start

Official plan card Customer journeys: 1 end-to-end journey

Limited
Official plan card Internet Stack monitoring: Included
Official plan card Dashboards, alerts, and reports: Included

Enterprise

Official plan card Users: Unlimited

Limited
Official plan card Platform access: Full

Limited
Official plan card Data retention: 3 years standard

Limited

Rootly

Incident Response Essentials

Official plan card Slack response and AI chat: Included
Official plan card Retrospectives and status pages: Included
Official plan card Advanced metrics and insights: Included

On-Call Essentials

Official plan card Alert grouping and routes: Included
Official plan card Schedules and escalation policies: Included
Official plan card Live call routing: Included

Enterprise

Official plan card Advanced access and workflows: Included
Official plan card Unlimited schedules and escalations: Included
Official plan card Priority 24/7 support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Catchpoint

August 27, 2026 Source
- Customer Experience Quick Start: USD 833.33 / month with annual commitment
- Enterprise: Contact sales

Rootly

August 27, 2026 Source
- Incident Response Essentials: USD 20 monthly
- On-Call Essentials: USD 20 monthly
- Enterprise: Contact sales