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Catchpoint vs Request Metrics

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.catchpoint.com

Plan Pricing Charged by Offer type
Customer Experience Quick Start
USD 833.33 / month with annual commitment

Starts at $10,000/year for a 12-month base package

Flat · published subscription Standalone · Starting at
Enterprise
Contact sales

Custom pricing

Flat · published subscription Standalone · Contact sales

Request Metrics

USD · US · source: requestmetrics.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Essentials
USD 37 monthly · USD 34 / month with annual commitment

$37/month or $34/month billed annually

Flat · per month Standalone · Fixed
Professional Highlighted
USD 96 monthly · USD 88 / month with annual commitment

$96/month or $88/month billed annually

Flat · per month Standalone · Fixed
Custom
Contact sales

Flexible custom pricing

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Catchpoint

Customer Experience Quick Start

Official plan card

Customer journeys

1 end-to-end journey

Limited

Official plan card

Internet Stack monitoring

Included

Official plan card

Dashboards, alerts, and reports

Included

Enterprise

Official plan card

Users

Unlimited

Limited

Official plan card

Platform access

Full

Limited

Official plan card

Data retention

3 years standard

Limited

Request Metrics

Free

Plan card

Users

1

Included

Plan card

Websites

1

Included

Plan card

Retention

24 hours

Included

Essentials

Plan card

Unlimited users

Included

Plan card

Websites

3+

Included

Plan card

Retention

30 days

Included

Professional

Plan card

Websites

10+

Included

Plan card

Retention

90 days

Included

Plan card

Error monitoring

Included

Custom

Plan card

Dedicated support

Included

Plan card

Staff training

Included

Plan card

Custom traffic capacity

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Catchpoint

  1. Source
    • Customer Experience Quick Start: USD 833.33 / month with annual commitment
    • Enterprise: Contact sales

Request Metrics

  1. Source
    • Free: Free
    • Essentials: USD 37 monthly · USD 34 / month with annual commitment
    • Professional: USD 96 monthly · USD 88 / month with annual commitment
    • Custom: Contact sales