Catchpoint vs Lightrun

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Catchpoint

See full pricing history

USD · US · source: www.catchpoint.com

Plan	Pricing	Charged by	Offer type
Customer Experience Quick Start	USD 833.33 / month with annual commitment Starts at $10,000/year for a 12-month base package	Flat · published subscription	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · published subscription	Standalone · Contact sales

Lightrun

See full pricing history

USD · US · source: lightrun.com

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat · published subscription	Standalone · Free
Pro	Contact sales Custom	Flat · published subscription	Standalone · Contact sales
Enterprise	Contact sales Custom	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Catchpoint

Customer Experience Quick Start

Official plan card Customer journeys: 1 end-to-end journey

Limited
Official plan card Internet Stack monitoring: Included
Official plan card Dashboards, alerts, and reports: Included

Enterprise

Official plan card Users: Unlimited

Limited
Official plan card Platform access: Full

Limited
Official plan card Data retention: 3 years standard

Limited

Lightrun

Free

Official plan card Investigation engine: Core triage and root-cause workflows

Limited
Official plan card Observability connectors: Limited

Limited
Official plan card Web application and Slack integration: Included

Pro

Official plan card Automatic alert investigations: Included
Official plan card Knowledge Memory engine: Included
Official plan card Role-based access control: Included

Enterprise

Official plan card Telemetry integrations: Unlimited

Limited
Official plan card SSO, SCIM, and SAML: Included
Official plan card 24/7 support and premium SLA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Catchpoint

August 27, 2026 Source
- Customer Experience Quick Start: USD 833.33 / month with annual commitment
- Enterprise: Contact sales

Lightrun

August 27, 2026 Source
- Free: Free
- Pro: Contact sales
- Enterprise: Contact sales