Agile CRM vs Shopmonkey: pricing, plans, and features

Plan	Pricing	Charged by	Offer type
Free	Free $0 for 10 users	Usage · per stated usage allowance	Standalone · Free
Starter	USD 8.99 monthly As low as $8.99	Seat · per user per month	Standalone · Starting at
Regular Highlighted	USD 29.99 monthly As low as $29.99	Seat · per user per month	Standalone · Starting at
Enterprise	USD 47.99 monthly As low as $47.99	Seat · per user per month	Standalone · Starting at

Plan	Pricing	Charged by	Offer type
Basic — default	USD 239 monthly · USD 215 / month with annual commitment $215 / mo.	Flat · per month	Standalone · Fixed
Clever — default	USD 399 monthly · USD 359 / month with annual commitment $359 / mo.	Flat · per month	Standalone · Fixed

Agile CRM

Free

Plan card 10 users: Included
Plan card 1,000 contacts and companies: Included
Plan card Lead scoring: Included
Plan card Unlimited deals and tasks: Included

Starter

Plan card 10,000 contacts and companies: Included
Plan card Email campaigns: Included
Plan card Appointment scheduling: Included
Plan card Email tracking: Included

Regular

Plan card 50,000 contacts and companies: Included
Plan card Sales automation: Included
Plan card Marketing automation: Included
Plan card Service workflows: Included

Enterprise

Plan card Unlimited contacts and companies: Included
Plan card Enterprise CRM features: Included
Plan card Sales and marketing automation: Included
Plan card Customer support tools: Included

Shopmonkey

Basic — default

Workflow & Operations User Licenses: 3

Included
Workflow & Operations Dark Mode: Included
Workflow & Operations Mobile App for iOS/Android: Included
Workflow & Operations VIN Decode: Included
Workflow & Operations Vehicle Lookup: Included
Workflow & Operations User Permissions & Roles: Included
Workflow & Operations Sign In With Google: Included
Workflow & Operations Customer Credits: Included
Workflow & Operations 2 Digital Vehicle Inspection Templates: Included
Shop Communication Centralized Customer Communication: Included
Shop Communication Unlimited 2-Way SMS and Email: Included
Shop Communication Message Templates: Included
Shop Communication Built-In Phone Number: Included
Shop Communication Internal Notes w/ @ Mentions: Included
Shop Communication Call Forwarding: Included
CRM Basics Customer & Vehicle Profiles: Included
CRM Basics Calendar Appointments: Included
CRM Basics Automated Appointment Reminders: Included
CRM Basics Recurring Appointments: Included
CRM Basics Digital Authorizations: Included
CRM Basics E-Signatures: Included
CRM Basics Work Request Form: Included
Parts & Labor Parts Lookup & Ordering: Included
Parts & Labor ALLDATA Integration: Included
Parts & Labor CARFAX Integration: Included
Parts & Labor PartsTech: Included
Parts & Labor RepairLink: Included
Parts & Labor Nexpart: Included
Payments In-Person Payments: Included
Payments Cash Tracking & Customer Credits: Included
Payments Works with Apple Pay & Google Pay: Included
Payments Online Payments: Included
Payments Buy Now, Pay Later: Included
Payments Bulk Invoice Statements: Included
Payments Fraud Prevention/Dispute Management: Included
Reporting Access to 30+ Built-In Reports: Included
Reporting Favorite & Saved Reports: Included
Reporting Sales & Profitability Reports: Included
Reporting Estimate, Invoice & ARO Reports: Included
Reporting Service Writer & Technician Reports: Included
Reporting Payments & Commission Reports: Included
Reporting Deferred Services & Customer Reports: Included
Reporting Digital Vehicle Inspection Reports: Included
Support & Onboarding Data Migration Assistance: Included
Support & Onboarding Webinars: Included
Support & Onboarding Live Chat Support: Included
Support & Onboarding Email Support: Included
Support & Onboarding Phone Support: Included

Clever — default

Workflow & Operations User Licenses: 4

Included
Workflow & Operations Customizable Workflow: Included
Workflow & Operations Purchase Orders: Included
Workflow & Operations Time Clock Tracking: Included
Workflow & Operations Inventory Management: Included
Workflow & Operations Bulk Inventory Adjustments: Included
Workflow & Operations Coupons Manager: Excluded
Workflow & Operations Unlimited Digital Vehicle Inspections: Included
Parts & Labor MOTOR Parts & Labor: Included
Parts & Labor QuickBooks Online Integration: Included
Parts & Labor QuickBooks Desktop Integration: Limited

Agile CRM vs Shopmonkey

Agile CRM

Shopmonkey

What each plan includes

Agile CRM

Free

Starter

Regular

Enterprise

Shopmonkey

Basic — default

Clever — default

How their prices changed

Agile CRM

Shopmonkey